TERMS AND CONDITIONS OF VILLA RENTAL DEPOSITS:
A deposit of 25% to 50%, depending on villa and time of year, of the total cost is due within 12 days of booking. Failure to make this payment subjects your reservation to automatic cancellation. Your booking becomes a confirmed reservation upon receipt of deposit by Passport, Ltd, P.O. Box 2986, Peachtree City, GA 30269.
Final payment is due at least 60 days ( 120 days for holiday bookings ) prior to departure. Failure to make this payment subjects your reservation to automatic cancellation.
All cancellations and any request for changes to your reservation ( such as date changes or changes in the number of persons) must be made IN WRITING. Should you cancel your booking after we have accepted it, you may be subject to a cancellation penalty and an administrative charge in the amount of 20% of the villa cost. In the event of cancellation less than 60 days ( 120 days for holiday bookings ) prior to arrival, you will be subject to forfeiture of 100% of the total villa cost. In some instances, the villa owner may be persuaded to allow you to rebook the villa for a later date with no penalty incurred by you other than any applicable rate increase. We strongly suggest purchasing trip-cancellation insurance coverage to protect your vacation investment. For information and insurance rates, please go to www.csatravelprotection.com.
Passport, Ltd. is acting hereunder as agent for accommodations, and assumes no liability for property loss or damages, nor liability for injury, accidents, delay, or irregularity which may be occasioned either by reason of defect in any vehicle or the acts of any company or persons engaged in conveying passengers to and from their villa. Transportation ( airlines, rental cars and taxis) are supplied by providers who operate independently of Passport, Ltd. We assume no responsibility, therefore, for any loss, injury, or damage to person or property because of the acts of those providers. Normal precaution regarding security should be observed at all times. Unfortunately, theft occurs in the Caribbean, as it does elsewhere in the world. Guests are responsible for their villa, and are expected to insure that all windows and doors in unattended areas are secured. We request that you not take expensive jewelry, designer luggage, or items of excessive value on your vacation. In addition, we suggest that you carry traveler’s checks in lieu of cash in excess of $200 U.S.
COMPLAINTS AND MAINTENANCE:
Passport, Ltd. will make every effort to keep all villas and their inventories in good working order. In case of a maintenance problem, we will strive to repair the problem as soon as possible after being notified. However, no refund or rate adjustment shall be made for unforeseen mechanical failures such as the supply of electricity, water, pool filtration systems, air conditioning, television or cable services, appliances, etc. It is the guest’s obligation to report any problems or damage immediately to us or our local representative. In addition, please be advised that most Caribbean islands experience occasional water pressure problems due to sporadic shortages in water supply, and are completely out of our control.
Passport, Ltd. reserves the right to substitute comparable or better accommodations without liability, should the villa reserved be deemed substandard by us for any reason. If comparable accommodations are not available, guests may receive a complete refund of all pro rated rent and taxes for the original villa.
CAPACITY OF VILLAS:
The total number of persons allowed in the villa at anyone time is restricted to the number of persons scheduled and paid for. Should a group misrepresent themselves, they will be required to pay for the additional persons immediately, or shall vacate the villa without refund. Exceptions are made for infants only; if sleeping in a baby crib, they are not included in the
villa’s total head count.
QUIET ENJOYMENT AND PARTIES:
Passport, Ltd. wishes to maintain a peaceful, relaxed atmosphere for the quiet enjoyment of guests. We rent to responsible adults. NO house parties or functions such as weddings are allowed without advance permission. Guests shall be sufficiently quiet and peaceful, so as not to disturb other residents of the neighborhood.
RATES AND PRINTING ERRORS:
The information pertaining to each villa on Passport, Ltd.’s website, catalog, or rate sheet was correct at press time. Passport, Ltd. is not responsible for printing errors. All rates are subject to change without prior notice. However, we will always honor the rental rate in effect at the time your initial deposit is received.